We’re just writing to let you know that we’ve been doing some work to the back-end of the Information Hub.
One of the main changes is in the way that you find the information that you’re looking for.
We’ve done this by creating new ‘information sections‘ on the different subjects that the site covers, instead of relying on the automated sections that were created by the site. This is based on feedback we’d received which suggested that these automated sections were confusing and hard to find all of the information about a specific subject.
As a result, we’ve created dedicated information sections – these are all available here.
From these pages, you should be able to find links to all of the information that we have available on that subject.
To help people understand how to use the site, particularly since the recent changes, we’ve updated our user guide.
We hope you think it’s an improvement – either way, let us know what you think by sending us your feedback.
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Do you need help & support with an issue you’re facing?
We provide support and advice for people in England and Wales who need guidance with either their own, or someone else’s, criminal record.
Please use the search box to start typing your issue. If you cannot find an answer to your problem then you’ll be given options to contact us directly.
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